DISTANCE SALES AGREEMENT – Istanbul Allergy

This contract has been prepared in accordance with the Distance Contracts Regulation published in the official gazette on 27.11.2014 and Articles 48 and 84 of the Law on Consumer Protection dated 7.11.2013 and numbered 6502, on which this regulation is based.

ARTICLE 1 – Subject, Parties and Definitions

This contract center is Ulus Mah, Fatih Caddesi, No 21, Beşiktaş Istanbul, and the owner of the Istanbul Allergy brand, Allergy Health Services, Advertising and Computer Limited Company (hereinafter, it will be called Istanbul Allergy) who wish to receive health-related consultancy services and apply to istanbulalerjimerkezi. He is among the real person (hereinafter referred to as the Client) who requests an appointment by filling out the ‘Istanbul Allergy e doctor’ form on com.tr. Istanbul Allergy will provide health consultancy services for specialist physicians, dieticians and other newly added health professionals (hereinafter referred to as Consultants) on the istanbulalerjimerkezi.com.tr website.

This contract The Parties declare, accept and undertake that the information written in this contract is correct.

Title: Allergy Health Services, Advertising and Computer Limited Company Headquarters: Ulus Mah, Fatih Caddesi, No 21, Floor 3, Beşiktaş Istanbul

And Ataşehir Branch: Küçükbakkalköy Mah, Merdivenköy Yolu Cad, CZD Plaza, No 12-1, Ataşehir, İstanbul

Phone: +90 850 433 93 93
E-Mail: bilgi@istanbulalerji.com.tr
MERSISNO: 0051023869000015

ARTICLE 2 – Duration of the Contract

In order to provide the services that are the subject of this contract, the specified rights and obligations of the parties begin with the payment of the consultancy fee of the counselee, who is scheduled to meet with the consultant by making an appointment on istanbulalerjimerkezi.com.tr and ends with the delivery of the selected service.

ARTICLE 3 – Value of the Contract

The fee to be paid for the services specified in this contract is the amount specified on the relevant service page of the istanbulalerjimerkezi.com.tr website. (The specified fees include VAT. The Client will make the fee specified in the service he will choose from the services that are the subject of this contract by directing him to the payment page of Allergy Health Services Advertisement and Computer Limited Company (Payment is for a temporary period until the related website establishment phase of the virtual post transactions is completed. It will be held on the same company’s molekuleralerjitesti.com site instead of istanbulalerjimerkezi.com.tr.

ARTICLE 4 – Rights and Responsibilities of the Parties:

a) Rights and Responsibilities of the Consultant and Istanbul Allergy:

– The aim of Istanbul Allergy, which provides remote health consultancy services, is to provide health assistance and supportive consultancy services to the person through visual and audio communication channels by a Consultant. Istanbul Allergy provides mediation services by providing a platform for counselees to get consultancy services by communicating with Counselors (Physicians).
– The required name, surname, telephone, etc. entered when receiving consultancy service through Istanbul Allergy. The confidentiality obligation of the information belongs to Istanbul Allergy.
– What is spoken in the interviews remains between the counselor and the client, within the framework of the principle of confidentiality.
– The identity information of the client is kept confidential and is not shared with third parties. It is shared with the competent authorities only if requested by the prosecutor’s office and the security unit. Conversations made by telephone or instant messaging programs or by video are never recorded, listened to or made under observation without the Client’s approval.
– In online payments, if the card is used unlawfully by someone other than the holder, in accordance with the provisions of the Bank Cards and Credit Cards Law No. 5464 dated 23.02.2006 and the Regulation on Debit Cards and Credit Cards published in the Official Gazette dated 10.03.2007 and numbered 26458. transaction is done.
– The Client has agreed to receive all messages sent by İstanbul Allergy to the e-mails and telephones that he/she reported while becoming a member. If there is a change in e-mails and telephones, this will be reported to Istanbul Allergy. Otherwise, all information and update messages by the Site will continue to be sent to the e-mails and phones declared during registration.

Our online video call service is aimed at ensuring the continuity of the treatment. Therefore, if your doctor approves, your prescription will be issued and sent to you. Since we do not have an e-prescription application and we do not have an SGK agreement, you cannot benefit from your SGK agreement with the prescription you receive from us.

b) Client Rights and Responsibilities:

Remote consulting service is personal. The usage fee on the site covers the use of a single user and the right of use cannot be transferred to third parties and institutions. Counseling service purchase or membership cannot be performed by the spouse, sibling, any of the family members or anyone else without the person’s knowledge.

– There is no refund in case of not participating in the remote consultation, which will be held in the form of video, audio or messaging at the appointment time. Responsibility for being late or left unanswered is the client’s responsibility. In this case, the client cannot ask for additional time.

– Unless the Client notifies the Consultant Physician or İstanbul Allergy that he has canceled the service 2 hours before, he cannot demand the refund of the missed meeting.

In such cases, which may occur due to technical reasons, the client is not deemed to have lost this right.
– The counselee should be at the computer during the counseling hour agreed with the consultant physician, be alone in the relevant counseling process, ensure silence and privacy during the interview, ensure that there are no noise, distractions that prevent the conversation, no cell phone use, interruptions and interruptions.

– The client cannot take and use audio or video recordings of the conversations without the consent of the consultant.

– The Client is fully responsible for the security of user name and access passwords, e-mail username and access passwords. The consultant physician or Istanbul Allergy is not responsible for any damages that may arise due to the possession of the said information by third parties.

– Istanbul Allergy e-Doctor service is not covered by private health insurances, bank funds and other institution agreements. For this reason, you are deemed to have agreed in advance that you will not demand the invoice reimbursement to be created due to this consultancy from the contracted private insurances.

– Consultation and appointment will be charged separately if my doctor directs me to another department after the online video doctor call.

ARTICLE 5 – Right of Withdrawal (Return Conditions)

– It is not possible to reimburse the remote consultancy service provided by the Consultant and the Consultant physician within the scope of the contracts regarding the services performed instantly in the electronic environment and the intangible goods delivered instantly to the consumer.
– If you cannot attend the scheduled meeting, you are expected to cancel your appointment 2 hours before. In cases where notification is given before 2 hours, a new meeting hour can be determined or a full refund can be made according to the client’s request. However, for services canceled less than 2 hours before the appointment time, the remaining amount is refunded after 30% service delivery fee is charged. To request a refund, the withdrawal form must be filled.

ARTICLE 6 – Notifications and Disputes

– The e-mail address to be given by the Client for all kinds of notifications arising from the contract subject to the parties and the address of Istanbul Allergy Ataşehir (Küçükbakkalköy Mah, Merdivenköy Yolu Cad, CZD Plaza, No 12-1, Ataşehir, İstanbul) specified at the address of istanbulalerjimerkezi.com.tr shall be used as legal residence. have accepted, declared and committed.
– In all kinds of disputes that may arise from this contract and its implementation; According to the monetary limit stipulated by the current legislation; Consumer Arbitration Committees and Consumer Courts are in charge. Istanbul Anatolian Courts and Enforcement Offices are authorized for the final resolution of disputes at the monetary border.
– This contract has been read, understood and signed by the parties. It is considered that the application to be signed is realized by sending the application to Istanbul Allergy on the internet. Istanbul Allergy may add, remove or make changes on new substances and/or sub-titles if deemed necessary. The Client declares and undertakes that he has accepted these changes in advance.

ARTICLE 7 – STORAGE OF INFORMATION AND DOCUMENTS

Istanbul Allergy is obliged to keep the information and document regarding each transaction regarding the right of withdrawal, notification, delivery and other obligations for 3 years.

ARTICLE 8 – ENFORCEMENT

This Agreement, which consists of 8 (eight) articles, was read by the Parties and concluded by being read by the Client in electronic environment and entered into force immediately.